About

DG Cars fleet of vehicles

Our Journey

DG Private Hire has been trading for over 40 years and is one of the longest established companies in the East Midlands. Run as a family business, we have grown from an initial 12 cars to over 750 vehicles, priding ourselves on customer care and reliability.

Having started the company from a Porta Cabin on a garage forecourt, the late Mr Don Greenwood (DG) and Mr Lance Hun moved the business to offices in the local area of Sherwood where we remained for over 30 years. Passing on the family run business, Mr Eric Atkinson further developed the company to become one of Nottingham’s leading firms before retiring, and the Javaid family made the acquisition of DG Cars in 2001. For the last 16 years Amjid Javaid together with his brothers and son have heavily invested in the company and seen the fleet grow to its present day size. In 2009 the main core of the business moved to its present day premises in Colwick, where a purpose designed call centre accommodating over 100 full and part-time staff was opened. The office in Sherwood remained open, as did the City Centre of Nottingham base — formerly the Fon a Car company, which was purchased in 2008. The management team including Mr Ian Pole, who started with the company in 1983, have over 80 years experience delivering customer service. This is backed up by a valued call centre team offering the highest level of service, whether a premier account customer or an occasional user.

The company also prides itself on environmental issues, having been awarded the ISO 14001 adding to the ISO 9001 which was achieved previously. As a company we will continue to focus on carbon issues and we target further reductions.

Since Amjid and family took over the business, sponsorship within the local community has seen the company name support various causes including NHS and Cancer Research, a local cricket league (Nottingham Alliance) and major sponsorship of Nottingham Racecourse. Other donations have been made to various charities and good causes.

Reliability and customer care has seen the company develop into Nottingham’s largest and most modern fleet of vehicles, using the most advanced booking and dispatch technology. Our future aim will be continued investment in training, technology, expansion and — more importantly — service to our valued customers.

Quality Assured

Nottingham’s largest private hire fleet, with hundreds of expertly trained drivers.

Award Winning

We care about our carbon footprint as much as our customer service — just look at our awards.

Excellent Service

DG has grown through offering above industry standards of service.

Company Values

CUSTOMER FOR LIFEEverything we do is to benefit our customers.
FAMILY VALUESPutting our people first for over 50 years.
ENVIRONMENTALLY FRIENDLYLeading the way in sustainability.
COMMUNITYGiving back through service, employment and supporting charity.
CHAMPIONDriving and leading the way in the transport industry.
ESTABLISHEDUsing our experience to keep our brand customer focused.
TEAMProud and passionate about everything we do.

At DG Cars we use our SMILE campaign as a vehicle to deliver our values — Service Means I Look after Everyone.

DG Cars driver standards on the mobile app

Driver Standards

DG Taxis boasts a team of over 750 drivers, experienced and trained to a high standard to ensure our customers receive the best possible service. All DG Taxi drivers are:

  • Enhanced DBS checked
  • Medically checked
  • NVQ accredited
  • Fully uniformed
  • Knowledge examined
  • Authority licensed
DG Cars call centre

Call Centre

We have a state of the art contact centre employing over 100 members of staff, all trained to the highest level of customer service and having completed an NVQ customer service course. Our technology lets us handle calls efficiently, and our staff have a great understanding of the local area.

24/7operational 365 days a year
50+agents on shift at any one time
90%of calls answered within 7 seconds
3m+calls handled in a single year

Our Locations

DG Cars headquarters office

DG Headquarters

  • Quick, hassle-free service
  • Free newspaper and live TV while you wait
  • Over 90% of taxis arrive within 5 minutes
2 Little Tennis Street, Nottingham, NG2 4EL
DG Cars city centre office

DG City Office

  • Passenger safety marshals
  • All journeys on the meter
  • The safest way home after a night out
22A Lower Parliament Street, NG1 3DA
DG Cars station office

DG Station Office

  • Quick, hassle-free service
  • Free newspaper and live TV while you wait
  • Over 90% of taxis arrive within 5 minutes
42 Queen’s Rd, Nottingham, NG2 3DT

Over 40 years serving Nottingham

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