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Refunds

First time your card has been registered, there is a pre-authorisation charge, it is automatically refunded.

 

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on Thursday December 21 by admin
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Normally the amount is refunded back in 3-5 working days but if it hasn't please contact the refund department.

 

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on Thursday December 21 by admin
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All CANCELLED and NO FARE Journeys are auto-refunded however it can take up to 5 working days depending on your bank.

 

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on Friday January 05 by admin
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